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Observed problem

Reason

Solution

Bluegrove solution is offline

  1. Power outage on barge.

  2. No Internet

  3. Cables connection

  4. Check barge power requirements

    1. Also check fuses/cabinet

  5. Check network requirements

    1. Also check connectors and routers

  6. Check power/network cables and their connections.

  1. On site: check if the Bluegrove server has power.

  2. On the barge: Check that you have internet. Ex by going to https://fast.com/.

    1. Verify that the Bluegrove server/router is plugged into the switch/router.

No echograms / sensors offline

  1. Power outage on cage/s

  2. Network issue

  3. Placement issue

  1. Check that the cage power requirements

    Also check fuses/cabinets

    has power by:

    1. See if there are lights on in the cage cabinet.

    2. Check fuses in the power distribution cabinet.

  2. Try to restart rocket

    Check barge-to-cage connection

    barge antenna

    1. Verify that the barge antenna points in the correct direction.

  3. Check that sensors deployed correctlyare hanging correctly in the cage.

No connection to the feeding system

  1. Power issue

  2. Network issue

  1. Check that feeding system is online and working properlyCheck if .

  2. Contact your IT department and ask if the Bluegrove server and the feeding system are on the same subnet.

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