In case of not being able to solve an issue or find the root cause - please contact Bluegrove tech support:
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Observed problem | Reason | Solution |
|---|
Bluegrove solution is offline | Power outage No Internet Cables connection
| Check barge power requirements Also check fuses/cabinet
Check network requirements Also check connectors and routers
Check power/network cables and their connections
|
No echograms / sensors offline | Power outage on cage/s Network issue Placement issue
| Check cage power requirements Also check fuses/cabinets
Try to restart rocket/bullet (article ???) Check barge-to-cage connection
Check that sensors deployed correctly
|
No connection to the feeding system | Power issue Network issue
| Check that feeding system is online and working properly Check if Bluegrove server and the feeding system are on the same subnet.
|
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