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Bluegrove tech-support is happy to help you. They can be reached on: +47 72 90 92 22

Follow the description for your feeding system.

https://docs.google.com/presentation/d/1iqE9p6DOP7yTZ6GET3weHWKMFQZ_O3CSV0ZNmPhmOiQ/edit#slide=id.ge281d6cf07_0_0 (unsure what you meant Martin, so made a rough draft

1. AKVA Group

Contact person in AKVA Group

User manual:

https://www.akvagroup.com/brukerh%C3%A5ndb%C3%B8ker

a. AKVA Control 10

  1. Contact your feeding system or check user manual to adjust settings

  2. If you experience any problems, do not hesitate to contact support.

  3. Tech-support will check our system and reach out when the problem is solved

b. AKVA Connect 2.13-2.17

  1. Feeder adjusts settings in AKVA Connect 2.13-2.17

  2. Call Bluegrove tech-support

If external cage ID are unchanged, we don’t have to change anything on our side. It will continue to control the feeding on cage level, not the pipe.

  1. Bluegrove tech-support calls Piscada

    1. Inform Piscada about new feeding-line ID

  2. Await feedback from Piscada

  3. Test-meal with feeder, to ensure functionality

2. Fluctus - All versions

Contact information

Raymond Horne - Service technician / Project manager
Mail: raymond.horne@fluctus.no
Phone: +4794791058

First contact your feeding system or check the manual for how to change feeding pipes/silos.

If Feeding Assistant doesn't work, don't hesitate to contact support. We will check our systems and reach out as soon as the problem is solved.

3. ScaleAQ - All versions

Contact information

First contact your feeding system or check the manual for how to change feeding pipes/silos.

If you experience any problems, do not hesitate to contact support.

4. Piscada Open Aquaculture Platform (OAP) - All versions

Contact information

Phone number: +47 74 38 83 00
Email: support@piscada.com

First contact your feeding system or check the manual for how to change feeding pipes/silos.

If Feeding Assistant doesn't work after this

  1. Contact Bluegrove tech-support

  2. Tech-support will check our systems

  3. Will contact you when the problem is fixed

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