Bluegrove tech-support is happy to help you. They can be reached on: +47 72 90 92 22
Follow the description for your feeding system.
https://docs.google.com/presentation/d/1iqE9p6DOP7yTZ6GET3weHWKMFQZ_O3CSV0ZNmPhmOiQ/edit#slide=id.ge281d6cf07_0_0 (unsure what you meant Martin, so made a rough draft
1. AKVA Group
Contact person in AKVA Group
User manual:
https://www.akvagroup.com/brukerh%C3%A5ndb%C3%B8ker
a. AKVA Control 10
Contact your feeding system or check user manual to adjust settings
If you experience any problems, do not hesitate to contact support.
Tech-support will check our system and reach out when the problem is solved
b. AKVA Connect 2.13-2.17 - Uses Piscada OAP.
Update the settings in AKVA Connect according to the user manual.
2. Fluctus - All versions
Contact information
Raymond Horne - Service technician / Project manager
Mail: raymond.horne@fluctus.no
Phone: +4794791058
First contact your feeding system or check the manual for how to change feeding pipes/silos.
If Feeding Assistant doesn't work, don't hesitate to contact support. We will check our systems and reach out as soon as the problem is solved.
3. ScaleAQ - All versions
Contact information
Contact your personal Scale AQ representative.
First contact your feeding system or check the manual for how to change feeding pipes/silos.
If you experience any problems, do not hesitate to contact support.
4. Piscada Open Aquaculture Platform (OAP) - All versions
If external cage ID are unchanged, we don’t have to change anything on our side. It will continue to control the feeding on cage level, not the pipe.
Bluegrove tech-support calls Piscada
Inform Piscada about new feeding-line ID
Await feedback from Piscada
Test-meal with feeder, to ensure functionality.
Contact information
Phone number: +47 74 38 83 00
Email: support@piscada.com
First contact your feeding system or check the manual for how to change feeding pipes/silos.
If Feeding Assistant doesn't work after this
Contact Bluegrove tech-support
Tech-support will check our systems
Will contact you when the problem is fixed