If you have renamed your cages, please contact you PS or tech support.
Follow the description for your feeding system. You will find contact information, user manuals and what to do if it under here:
1. AKVA Group
Contact person in AKVA Group: https://www.akvagroup.com/support--/telefonsupport
User manual:
a. AKVA Control 10
You should first contact your feeding supplier or check the manual for how to change feeding pipes/silos.
If Feeding Assistant doesn't work after you have change the feeding pipes/silos. Please contact Bluegrove. finn nummer til teck +47 72 90 92 22
Your PS or tech support will check if everything looks good on our part. PS/tech support will keep in contact with you till the problem is fixed.
b. AKVA Connect 2
Same as AKVA Control 10
2. Fluctus - All versions
Contact person in Fluctus
Raymond Horne - Service technician / Project manager
Mail: raymond.horne@fluctus.no
Phone: +4794791058
You should first contact your feeding supplier or check the manual for how to change feeding pipes/silos.
If Feeding Assistant doesn't work after you have change the feeding pipes/silos. Please contact Bluegrove.
Your PS or tech support will check if everything looks good on our part. PS/tech support will keep in contact with you till the problem is fixed.
3. ScaleAQ - All versions
Documentation portal: https://developerhub.scaleaq.com/. Contact ScaleAQ to get personal access.
Contact persons in ScaleAQ
Gjermund Fleten - System Developer
Phone number: +4791830582
Email: gjermund.fleten@scaleaq.com
You should first contact your feeding supplier or check the manual for how to change feeding pipes/silos.
If Feeding Assistant doesn't work after you have change the feeding pipes/silos. Please contact Bluegrove.
Your PS or tech support will check if everything looks good on our part. PS/tech support will keep in contact with you till the problem is fixed.
4. Piscada - All versions
Contact persons in Piscada
Truls Hamland
Phone number: +4791830582
Email: truls.hamland@piscada.com
You should first contact your feeding supplier or check the manual for how to change feeding pipes/silos.
If Feeding Assistant doesn't work after you have change the feeding pipes/silos. Please contact Bluegrove.
Your PS or tech support will check if everything looks good on our part. PS/tech support will keep in contact with you till the problem is fixed.