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ENG

EN

Quality of Service

Bluegrove

CageEye guarantees 99% uptime on its services. The quality of service

as

is affected by the infrastructure on which the service runs. You can see how the quality of service is affected by the loss of infrastructure here:

https://docs.google.com/document/d/1z9-uo77t0hwwrrR9vIiyRpEvXdcVyJCnHJms7ys39VI/edit#heading=h.9zcu6m011bn Bluegrove

CageEye offers free support to all our customers.

  • Phone: +47 729 09 222

  • Email:

support@cageeyeno

The general support line is staffed

on weekdays at 08 -16.00 Norwegian time

at all times feeding is ongoing.

Guaranteed response time to start working with the request / troubleshooting is within 1

ordinary working

hour.

NO

Tjenestekvalitet

Bluegrove

CageEye garanterer 99% oppetid på sine tjenester. Tjenestekvaliteten påvirkes av infrastrukturen tjenesten kjører på. Du kan se hvordan tjenestekvaliteten påvirkes av bortfall av infrastruktur her:

https://docs.google.com/document/d/1z9-uo77t0hwwrrR9vIiyRpEvXdcVyJCnHJms7ys39VI/edit#heading=h.9zcu6m011bn Bluegrove

CageEye tilbyr gratis brukerstøtte til alle våre kunder.

  • Telefon: +47 729 09 222

  • Epost:

support@cageeyeno

Generell support linje er bemannet

hverdager kl. 08 - 16 norsk tid.

hele tiden det foregår fôring.

Garantert responstid til at man starter å arbeide med forespørsel / feilsøke innen er 1

ordinær arbeidstime

arbeidstime.

ES

Calidad de servicio

CageEye garantiza un tiempo de actividad del 99% en sus servicios. La calidad de servicio se ve afectada por la infraestructura en la que se ejecuta el servicio. Puede ver cómo se ve afectada la calidad de servicio por la pérdida de infraestructura aquí: CageEye technical infrastructure requirements

Soporte

CageEye ofrece soporte gratuito a todos nuestros clientes.

Teléfono: +47 729 09 222

Correo electrónico: support@CageEye.com

La línea de soporte general está atendida en todo momento, la alimentación es continua.

El tiempo de respuesta garantizado para comenzar a trabajar con la solicitud / resolución de problemas es de 1 hora.